Category

Cases

Case: Onlia (Achmea)

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Achmea International operates through OpCo’s in different parts of Europe and Australia . One of the focus areas of these OpCo’s at the moment is creating and executing digital propositions by using direct and online channels. An example of such a service is offered by the OpCo Union in Slovakia, under the brand name ‘Onlia’.
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Case: KPN In Home

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KPN connects. The KPN Inhome team develops WiFi products and services for consumers at home. Unfortunately, customers can experience WiFi problems that are commonly addressed by a KPN mechanic, expensive and often unnecessary. In collaboration with Innovation Booster, KPN tested whether a ‘Do it Yourself’ service would be a valuable alternative for both the customer and KPN.
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